Kiwibank App
Kiwibank QuickPay™ is the newest way for Kiwi businesses to receive payments on the go – it’s quick, easy and ready to go when you are. Note that you’ll need to be a Kiwibank QuickPay customer and have been issued a QuickPay device for this app to work properly – find out more at kiwibank.co.nz/quickpay. Using the app with the QuickPay device, you can accept ‘on the spot’ Visa, Mastercard and EFTPOS payments by tapping, inserting or swiping a customer’s card. Generate electronic quotes, invoices and receipts and email them direct to your customers. Take photos of your products to add to your online product catalogue.
This provides easy access to all of your products and services, and calculates the purchase total for you. Keep an eye on your business with daily, weekly, or monthly transaction reports. You can find a previous invoice for payment, process a refund, or resend a receipt to your customer - all within the app.
Anyone in your business can use Kiwibank QuickPay. When you invite them, all they need to do is download the app, register their details and they’re in business.
Low fees, no long term contract. You must be a Kiwibank Business Banking customer and approved for a merchant facility with Kiwibank.Fees and charges apply when you become a Kiwibank QuickPay merchant. For full details about how to become a Kiwibank QuickPay merchant visit kiwibank.co.nz/quickpay.
KeepSafe is an online question and answer based authentication tool. You’ll set it up the first time you log in to internet banking, and each time you log in after that you’ll need to answer a KeepSafe question to access your accounts.Using KeepSafe gives you significant security advantages compared with using access number and password security only. It gives you added protection from key-stroke loggers, and because the added security occurs when you log instead of at the time of each transaction, it helps lock out potential fraudsters from the start, protecting your privacy as well as your cash. How it worksWhen you set it up, you’ll choose or create at least three sets of questions and answers. We give you some preset questions you can use, and provide your own personal answers to, or you can make up questions yourself. Make sure the questions you choose are ones you can easily remember the answer to (including spelling), because each time you log in to internet banking, you’ll have to answer one of the questions.Your answer will be shown as empty boxes, two of which will be highlighted.
Kiwibank Tauriko
You’ll need to fill in the two highlighted boxes with the correct characters. In the example below, if the correct answer is ‘KIWIBANK’, the characters you’d need to insert would be ‘I’ and then ‘A’. The answer to this question is intentionally predictable, however when setting up your own KeepSafe, we recommend choosing questions with answers that only you will know.Virtual keyboardInstead of typing the characters in from your keyboard, you’ll need to use the letters or numbers on the screen – using your mouse, click on the character you want to put into the selected box. Once you’ve entered both characters, click ‘Proceed’.KeepSafe has been designed to provide added protection from spyware, and using the virtual keyboard adds security because it’s harder for your keystrokes to be recorded via spyware. Spyware can be placed on your computer without your consent or knowledge from anywhere in the world, allowing offenders to steal your internet banking details.
Change your questions and answersIf you want to change your questions and answers:. Log in to internet banking. Click 'Settings' at the top of the page. Select ‘KeepSafe’ under 'Security settings'. Make sure you select questions and answers that are easy to remember and easy to spell.If you can’t remember the answer to your question when you’re trying to log in to internet banking, you’ll need to contact us to reset your Keepsafe questions and answers. It's important to remember:. We'll never ask you what your questions are.
We'll never ask you for the full answers to your questions. You must choose questions and answers that are unique to you. Don't choose questions where the answers can be found with a simple internet search or by gaining information about you from social media. Make sure you only access internet banking through the Kiwibank website.
The URL for our internet banking login page should always be. If it's anything other than this, don't proceed with logging on and contact us. You should never be able to type in your KeepSafe answer using your computer keyboard.
KeepSafe answers should only ever be keyed in using the virtual keyboard on screen. If it’s a technical issue, like not being able to enter one of the characters in your answer, try the following when using a desktop computer before trying again:. Push the Ctrl and F5 buttons on your keyboard at the same time. Clear your cache and temporary internet files – you should be able to find this by going to your 'Tools' menu on your browser and clicking 'Clear browsing data'. Otherwise, google your browser type for instructions on how to do this. Restart your computer.If this doesn't help,.